AI Driven Hyper-Personalization: Transforming the Fitness Member Journey

The emergence of open ecosystems represents a pivotal shift in enhancing staff productivity, customer relationships, and business model innovation. This session delves into how open platforms can harvest data across various applications, devices, and equipment, setting the stage for AI to transform this information into personalized, automated, and optimized member experiences. With practical insights from the industry, attendees will explore how informed decision-making can significantly impact business performance.