Seefit Live e Touch

know Reveal your retention drivers Can you pinpoint the root causes of your churn? Receive a detailed study regarding the organization’s retention history, the behavior of key groups of members and the algorithm to rule them all. Understand your retention and churn predictors Discover the segments and clusters hidden in your customer base Implement a predictive model that calculates the likelihood of dropout Design Insights to boost your business Sleepers are not inevitable, they are the consequences of inertia.
Reinvent your operations with retention at the heart of your how-to-do, with the actions to be performed according to each customer journey. Implement new processes and strategies that foster retention Activate a proven lifecycle that will enable habit creation Map customer touchpoints according to churn, usage, and feedback Churn risk increase or the completion of a milestone? You will have the tools to target and interact effectively with members in and off the club, as well as assess their satisfaction and motivation in periodic surveys Engage on the gym floor through the power of your staff Automated multichannel communications to your at-risk customers Unveil through surveys the factors driving behavior Control Everything is measurable, even retention Is the staff or the latest email template generating more usage? 
Leverage the power of your previous actions to understand what to improve with reporting related to your service, lifecycle interactions and retention processes Determine the effects of your retention efforts Evaluate your employee performance in their multiple roles Manage the evolution of your NPS and service indicators